Automatically Guided Vehicle

Q &A

^{1. Q: What is the size and load of this electric transfer trolley?}

^{A: The size and load of this electric transfer trolley are customized and designed according to your requirement.}

^{2. Q: How should I operate this electric transfer trolley?}

^{A: The electric transfer trolley 20tons is controlled by a pendant & remote radio control. The controller could be a push-button or joy-sticker.}

^{3. Q: Is there any braking system on this automatically guided vehicle?}

^{A: Yes, there are electromagnetic brakes on the automatically guided vehicle}

^{When the transfer cart is powered off, the brake will work automatically. And there are emergency stop buttons on the remoter and the electric transfer cart, you can push it for an emergency stop.}

^{4. Q: What is the warranty period? What kind of service do you offer in the warranty period?}

^{A: The warranty period for our product is 18 months from the time we deliver, during the warranty period, we will send spare parts to you at our own cost if damaged because of bad quality, and we will guide you on how to replace them. If necessary, our engineer is available at your factory for maintenance.}

^{5. Q: How do you transport the electric transfer cart and what is the package?}

^{A: For the big part, we will pack it with tarpaulin and a wood pallet on the bottom of the transfer cart to prevent it from moving. For the small part, we will pack it in a wood case.}

^{6. Q: What are the leading time, delivery term, and payment term?}

^{A: Usually our leading time is 45 days, for some special electric 25-ton transfer carts, such as hydraulic lifting electric 25-ton transfer cart, it may be longer than 60 days. About the delivery term, we accept EXW, FOB, CIF, and DDU. About the payment, we accept T/T or L/C.}