Polyester/ Spandex / Elastane Make to order 3D-Printing Socks

FAQ

Q1.Are you exact socks manufacturer?
Yes,all socks are made by our own factory. 

Q2.Can you ship to my country?
We can ship to all the countries around the world via Express,Sea,Air. 

Q3.How much is the shipping charge to my country?
The shipping charge depends on your located country and the weight of the package. 

Q4.How long it will take for the shippping to my country?
Usually,it depends on the shipping company and the length of the shipping line. 

Q5.How can I track the whole shipping process?
We will send you a BL tracking number.you can track the whole shipping process on the website.

Q6.How to OEM? 

If you want OEM,please contact to us. We will get touch with you as soon as possible as we could. 

Q7: What are your terms of packing?
A: Generally, we pack our goods in standard export carton. But could be designed as your request

Q8: What is your terms of payment?
A: Small amount: western union. Big amount: T/T, visa . 

Q9: How about your delivery time?
A: Generally,it will take 10 to 20 days after receiving your deposit. The specific delivery time depends on the items and the quantity of your order. 

Q10: What is your sample policy?

A: We can supply the sample if we have ready parts in stock.

Q11: How can I get the price?

A: We usually quote within 24 hours after we get your inquiry, or you can call us directly.

Q12:Are you a factory or trading company?

A:We are a manufactory&trading company.

Q13:What’s your main port of lading?
A:ShangHai/NingBo

Q14.If Quantity of the order is very small,like 10- 50pcs per style per color ,could weaccept it ?

Yes, we can do it ,if we have enough stock yarn for your order .However the price will be raised from 15% to 30%.

Q15. how long will you get the samples from us ?

For new clients ,after you paid the cost of samples,you ‘ll get our samples from7-14days ;For regular customers,after we read your instruction,you can get the samplesfrom 7-14days .

Q16.What’s is available courier service ?

They are UPS,FEDEX,DHL,TNT,EMS(Express Mail Service).UPC,FFEDEX,DHL,TNT,EMS

Q17.How to pay the cost of samples?

You can use Western Union , T/T, Paypal ….etc.