T25 TYPE PLUG

Q: What is your main product line?
A: Various types of textile machinery spare parts, mainly Barmag texturing machine parts, chenille machine parts, circular knitting machine parts, loom parts, Autoconer machine parts, opening machine parts, TFO & SSM machine parts.

Q: Do you accept OEM/ODM services?
A: Yes, we warmly welcome the development and processing based on your drawings and samples.

Q: Do you accept LCL/mixed shipment?
A: Yes, we assist customers in arranging LCL shipments to provide them with more support.

Q: What is your minimum order quantity (MOQ) and policy?
A: The MOQ varies by item, ranging from 1pc to 100pcs.

Q: Can you provide free samples?
A: Yes, samples are available for all low-cost products, but the freight will be borne by you. Customized samples will be discussed in detail with our sales team.

Q: What is your delivery time?
A: Most items: within 10 working days; Hot-selling items: within 3-5 working days; Customized and special items: subject to specific circumstances.

Q: What are the payment terms?
A: T/T, PayPal, Western Union, Alibaba Guaranteed Payment.

Q: What is your quality guarantee?
A: If any quality issues are found upon receiving and testing the goods, we accept returns for a refund or resend new qualified products. Long-term online service is provided.

Q: How about your after-sales service?
A: Yes, TOPT Textile Machinery Co. regards after-sales service as a critical part of our business.

1. If any delivered items are damaged or short in quantity, please provide photos and item numbers for our verification. Any issues caused by us will be resolved to your satisfaction.

2. Whenever your customers encounter assembly difficulties, we will provide further video or photo guidance.

3. In any case, we are ready to listen to your feedback and respond with the best solutions.