LCD Wireless Wired Customer Service Queue Management System

LCD Wireless Wired Customer Service Queue Management System

Electronic Hospital Queue Management System With Digital Signage Queuing System Display

Queue Management System 

High performance services require integrated solutions

Shangxu’s queue management system has components with unique purposes and functionalities within the customer flow, providing tools to enhance the customer engagement and the information management. The components are great individually but when they work together, it’s when the real magic happens.

• Adaptable to every industry
• Plug & Play devices
• Easy web-based configuration interface

Components 

Ticket Dispensers
Self-service paper ticket dispensing kiosks, with customizable contents and unlimited number of services.
You can choose from different models for specific applications.

Fully-customizable contents

Top quality anti-vandal hardware
Compatible with standard thermal paper rolls

Technical Specification for Queuing Ticket Dispenser Machine 

•17 inch Touch Screen LCD display • Select Service Required. • Ticket is printed with selected service name, ticket number,number of waiting person, date & time,welcome message and advertising text • Includes Real Time Reporting Features. • Built in Industrial PC • Can Link to RS485 wired or wireless •Multiple Language support •Customizable

Waiting area LCD Main displays

Inform, entertain, and advertise to your customers, turning their waiting time into a pleasant experience.
Display multimedia content while keeping customers informed about the queue status.

It can be easily integrated with your current digital signage system.

LED Counter displays

Counter displays can be used to identify the respective counter or the last called ticket, so when customers are called they will know exactly where they need to go.

LED displays

The LED displays will highlight the last called ticket. 

Advace Feature of Shangxu Queue Management System 

Shangxu Queue System is an advanced customer flow management system that provides the tools to design, manage and improve the service experience. The system integrates a versatile solution of software and hardware to deliver the ultimate usability experience in queue management for both customers and staff.

• Deliver valuable experiences

The customer experience is heavily influenced by the waiting time, it affects the overall customer satisfaction level, impacting the service journey, from start to end.
Our queue system enables organisations to shape their customer journeys, measure relevant metrics for service efficiency, and co-create value through customer feedback.

• Optimises the Customer Flow

Most organisations don’t think strategically about their customer flow. Nonetheless, it is common sense that nobody likes long queues, bureaucratic service schedulings, boring waiting areas and pointless branches transfers. Bloom optimises every stage of the customer flow, from the registration to the after-service feedback, collecting data along the way to constantly improve the service quality.

Evolving demands, adaptable solution

Besides its high-customization features, Shangxu has also an adaptable architecture that can be assembled in many ways to fit your organisation’s configuration.

Easy customize 
Can be easily customize setting such as ticket,voice,background picture and etc 

Multilingual content
In consonance with the global market, all customer interface allows multilingual configuration.

Modular configuration
Choose from different components and assemble the system the way it better fits your service flow.