Warranty & Service - 3 Years Warranty, Lifelong Follow-up Services.
♦ 3 Years Warranty, Lifelong Follow-up Services.
♦ Training how to install, operate and maintain the machine.
♦ Provide calibration service for our customers
♦ Response within 24 hours once got questions from customers.
♦ Send spare parts within 2 days after got notice.
♦ Engineers available to service on site to install and commissioning overseas

BOTO Testing equipment Technology Co., Ltd is a high technology supported production-oriented enterprise who specializes in developing, manufacturing, marketing all kinds of environmental equipment. Our company has advanced technology, experienced technical management personnel and efficient professional service staffs, fine quality management and perfect after-sales service system.

Our company mainly produce simulated environmental tester, plastic and rubber tester etc. on all kinds of materials testing industries. The production base is located in the country’s manufacturing center Dongguan, Guangdong province, China. In order to service our customers better in terms of reducing costs and early delivery, in 2005 we had set up an office in Kunshan, Jiangsu province for Eastern China marketing and servicing.

BOTO deals with customers from more than 150 countries and regions. Meanwhile, we are committed to cooperate with different dealers in different countries and regions in order to offer better service. Our mission is to help every customers establish testing labs to ensure the quality of their products.

Our company will continue to develop, innovate and keep faith. We combine with the international testing standards and the specific demands of customers that may establish a new banner in Chinese testing industry.

Our Services

During the whole business process, we offer Consultative Selling service.

1) Customer inquiry process:

Discussing testing requirements and technical details, suggested suitable products to customer to confirm. Then quote most suitable price according to customer requirements.

2) Specifications customize process:

Drawing related drawings to confirm with customer for customized requirements. Offer reference photos to show the products appearance. Then, confirm the final solution and confirm final price with customer.

3) Production and delivery process:

We will produce the machines according to confirmed PO requirements. Offering photos to show production process.

After finish production, offer photos to customer to confirm again with the machine. Then do own factory calibration or third party calibration(as customer requirements). Check and test all the details and then arrange packing.

Deliver the products in confirmed shipping time and inform customer.

4) Installation and after sale service:

Defines installing those products in the field and providing after-sales support.