4.FAQ:
Q:How do you ensure the quality of your products?
A:Generally,our equipments are the most durable type in the
industry,this is also the feature of the label impression of DH for
most of our customers at home or abroad. However,we do recognized
that there do have small amount of the product which may got faulty
or damaged for different reasons.
Q:How do you after-sale service work if the product got damaged?
A:In the guarantee time 12 months,our general aftersale serve.
Q: Is the measuring error large?
A: Enter the menu interface, clear the calibration data; shut
down to restore the factory configuration steps; do zero
calibration after booting, (Note: you need to do zero calibration
on the customer's own substrate)
Q: During the measurement process, is it sometimes display F,
sometimes display N?
A: The automatic mode undistinguishable the type of material and it
requires manual switching of the measurement principle.
5.Our Services:
We provide 12months quality warranty to make sure your machine well
runs consistently.
Pre-sale services:
a.Professional engineer design the production line for you.
b.Recommend suitable equipment according to your special demand.
During-sale services:
a.Precheck and accept products before delivery.
b.Send technicians to the jobsite for guiding the installation and
adjustment.
c.Training operators and finishing the check to satisfy your
requirement.
After-sale services:
a.Common problem can be solved through web in 24 hours,complex
problem can be reacted immediately in 24 hours and solved as soon
as possible.
b.To establish long-term friendship,we will regularly contact with
our customers | 
