FAQ
1) How can I get the price?
You may e-mail us with the items you are interested in with the
estimated quantity, usually we will quote within 12 hours after we
get your inquiry. If you have a hotel projects which needs our
assistance, we can make budget lists for you.
2) How can I get a sample to check you products quality?
You can require for samples to check our products quality. If you
just need a sample to check the design and material quality, we
will provide you sample for Free, as long as you afford the express
freight. High value product samples are charged. Customization for
sample is also welcome but with sampling cost occur.
3) Can you design artworks for customer’s approval?
Yes, we have in-house design team and is able to make artwork
designs with your logo. In fact, most of the items are tailored
made to suit different hotel’s preferences.
4) How long can I expect to get the sample?
After you pay the sample charge and send us confirmed artworks, the
samples lead-time will be usually within 1-2 weeks, depending on
the products. Then you may call courier express to either pick up
the samples or we can send use your express account if you do.
5) What about the lead time for mass production?
Honestly, it depends on the order quantity and the season you place
the order. Generally speaking, most of products are about 30-35
days of completion time. However, for busy seasons it will be
around 45-60 days.
6) What shipment or logistics do you offer to arrange the goods to
customers?
There are many ways to arrange the goods, direct export including
FCL, LCL, FOB, CNF, Door to door etc. We can also help to
consolidate the goods with your other suppliers in China.
