1. Q: Are you a factory or trading company?
A: We are a manufacturer with 15 years of experience specializing
in warehouse racks and various types of display stands. 2. Q: Where is your factory located?
A: Our factory is based in Nanjing. 3. Q: What is your delivery time?
A: Typically within 20 days, though this may vary depending on
order quantity and shelf design requirements. 4. Q: What is your trade term?
A: We generally offer EXW or FOB terms, but other terms can be
discussed based on your needs. 5. Q: Can you produce according to customer designs?
A: Yes, we have extensive experience in customizing shelving
solutions based on customer specifications. 6. Q: Do you work with different materials?
A: Our products are primarily metal-based, but we also incorporate
materials such as wood, titanium alloy, acrylic, and glass for
accessory shelves and displays. 7. Q: What are main racks and add-on racks?
A: The key difference lies in the uprights: a main rack includes
two uprights and serves as the starting unit, while an add-on rack
has only one upright and extends the system. For instance, a 10-bay
wall setup would consist of 1 main rack and 9 add-on racks. 8. Q: What is your packing method?
A: Shelves are typically flat-packed and wrapped in air bubble film
or stretch film, then placed in standard export cartons. Wooden
crates or other packaging options are also available upon request. | 
