Quality

  KeJian quality assurance system:

  Customer Satisfaction: KeJian regularly conducts customer satisfaction surveys to identify opportunities for improvement. Surveys will run by our customer service team.

   On-Time Shipment: Make sure the manufacturing schedule on track and ship products against delivery commitments.

   System Testing: All machine orders are tested to specifications approve by design engineering or approve by our quality control team based on the design standard.

    Firmware Update: All our machine firmware will provide lifetime upgrades support service subject to a test plan to ensure compliance to the requirements specification.

 

KeJian Business Process:

KeJian focus on every step in business process include the design, manufacture, installation and after sales service.

 

We focus on the following business process:

    Sales Team Process: Defines setting customer expectations, creating quotations, price lists and product planning. The order review or supervisor checks to review customer requirements prior to the company committing to supply product to the customer.

   The Custom Design Process: Defines how we develop customer-specific products not produced as standard products. Our R&D department will give their comments on it.

 

   The Purchase and Manufacture Process: Defines buying, assembling, intergrading and testing the products procedure.

 

  The Installation and Service Process: Defines installing those products in the field and providing after-sales support.

Standard: Enterprise Business License Number: Nq 0253924 Issue Date: 2011-11-15 Scope/Range: Production and sales, Maintenance: Testing instrument; Import and export of goods and technology. (In accordance with the law to Issued By: Dongguan City Administration For Industry And Commerce

Standard: Certificate of Conformity Number: 201303664M Issue Date: 2013-03-19 Scope/Range: Issued By:

Standard: EN IOS 12100:2010, EN 60204-1: 2006+A1:2009 Number: Scope/Range: Issued By:

Standard: Statement of SGS Qualifed Suppliers Number: Issue Date: 2018-12-11 Expiry Date: 2019-12-10 Scope/Range: Issued By: North East Asia Central Procurement Director