Packaging & Shipping:
1. Package: Carton Box for packaging, or Wooden Box advised for
Samples to protect in transportations. Package designed by Clients
is welcomed.
2. Shipping: DHL, FEDEX, UPS, EMS, AirWay and By Sea.
Samples are Available for Testing and Market Test. OEM is welcomed
for us!!!
Our Services:
Quality is our culture!
OEM Welcomed
Warranty: 25 Years
Certifications can be supported
Sample for testing is supported
After-Sale Service: 24 Hour-Hot Line for Consultacncy and Technical
Support
How To Ask for Support if products failure in warrenty?
1. Email us about PI number, serial number, product S/N number, PCB
board number most importantly, is the description of failure
products on the condition that it is operated correctly, to the
best, show us more detailed pictures or video.
2. We will submit your case to our after sales department.
3. Usually within 24 hours, we will email you the best solutions.
Payment Terms:
Payment Terms | T/T | EXW | 30% T/T in advance, paid the balance before shipment |
FOB |
CFR(C&F) | 30% T/T in advance, paid the balance against copy of B/L |
CIF |
L/C | L/C amount above 50,000 usd, we can accept L/C at sight |
West Union | Amount lower than 5000usd |
Paypal |
Delivery time | 15 working days after receiving payment for one container |
FAQ:
Q1: How to choose a right Panel?
A1:Tell us your demand, then our sales will recommend a suitable
panel to you.
Q2: What's the different between Mono and Poly panel?
A2: Monocrystalline solar panels have the highest efficiency rates
since they are made out of the highest-grade silicon. The process
used to make polycrystalline silicon is simpler and cost less. The
amount of waste silicon is less compared to monocrystalline.
Q3: How about the delivery time?
A3: 7 days for sample; 15 days for bulk order.
Q4: What is the warranty of solar panel?
A4: 25 years warranty on FGET-Solar product.
Q5: How to solve the technical problem?
A5: 24 hours after-service consultancy just for you and to make
your problem to solve easily.
