• We use dense cushioning bubble wrap material and heavy duty plastic sheet to protect your order
• Shipping is made in heavy duty plywood crates, strongly constructed. We ensure your package is of adequate strength to provide sufficient protection.
• We give your packages the special attention and handling that they need and deserve. 

If you are new to international shipping, Jamma Amusement Technology^® can assist you with finding the easiest and most affordable international courier services. We are here to help at every step, feel free to contact us.

Q: What are the differences between: Electric/ Pneumatic/ Hydraulic System?
A: ​A pneumatic cylinder derives pressure from air; hydraulic from oil and the electric linear cylinder uses a screw system. Each of them offers different advantages and are used according to specifications.

Q: What type of movies and games are included?
A: We include over 50 movies with this particular product. Ranging from adventure, travel, science fiction, cartoons, dance to education and music, we make sure every audience can find what they are looking for. New content is regularly updated for free, keeping your venue relevant.

Q: What are the characteristics of this product?
A: Events in the film such as movements, wind, rain, thunder or lightning are replicated live through special effects in the theatre.

Q:Can you customize the machine with different materials, color schemes or logos?

A: Yes, all machines are manufactured in our well equipped facility which enables us to change many parameters depending on our clients preferences and needs. Feel free to contact us for any special requirement you may have.

Q: Can you help me with if I have a problem with your product?
A: Our after sales department is available 24/7, making sure they can immediately solve your problem or answer any questions independently of your time zone.

Q:Can you assist on-site in case of malfunction?

A: Our company has an extensive experience in manufacturing and delivery of arcade devices.Our strict quality control makes our products extremely reliable. In the unlikely event of a malfunction our after sales department will assist you in solving the issue following our debugging protocol with detailed instructions, photos and videos. If the problem persists our company can arrange for a technician to provide on-site assistance anywhere in the world. Installation and training services are also available.

Q: What is covered by the warranty and for how long?

A: All hardware is guaranteed for twelve months upon delivery. During this period any defective part will be provided for free according to the requirements of the product. Please contact Jamma Amusement Technology^® sales department for detailed or additional information.

Q: What is the break even point for this product?
A: The break even point of any product mostly depends on the following conditions: Venue location, rent price, ticket price, attendance, employees and other associated costs. However the average payback time is from 2 to 4 months.

Q: Why can I find cheaper products online, are you expensive?
A: Jamma Amusement Technology^® is committed to developing a long lasting relationship with clients and partners. Returning customers are an essential part of our business, that’s why we only use the best materials, configurations and finishes for our products, thus making for a slightly higher price range. This approach gives us pride in our work and makes for good business.

If you have any questions, please feel free to contact us.