Multiple Service and Multiple Operators Wireless Bank/Hospital waiting area qms queuing management system

Queue Management System

What is this?

First of all a solution, with which the efficiency, the quality and sales productivity of a Customer Service can be increased. Secondly is an IT system with hardware and software components, which consists of the following elements:

Ticket dispenser terminal

Central display

Counter display and staff terminal

QMS software

How does it work?

The customer who enters the Customer Service will select a service on the ticket dispenser terminal, then with the printed ticket will sit down in the customer waiting area. During the waiting, the customer can follow the calling of the ticket numbers on a central display, which in the same time, can play even commercials. 

What benefits will bring to you?

Increased customer satisfaction

Reduced stress level and number of conflicts Increased sales and cross-sales

Increased staff motivation Increased customer loyalty

Increased revenue and cost effectivenessReduced waiting times

Reduced administration times

Increased number of daily transactions Increased staff efficiency

Technical Parameter Of Queue Management System Accessories 

Queuing System Ticket Machine 

Counter Staff Calling Terminal