Scratch Proof 17 Inch Service Center Queue Ticketing System
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17 inch Bank Service Center Touch Screen QMS Queue Ticketing Management System
Queue Management System Solution
Companies, instftutions and retail stores customer-oriented, often face the problem of long queues and unpredictable waiting time that cause tension and stress among employees and customers and that result in an efficiency decreased.
The solution is a Queue Management System, enabling more efficient and professional treatment to the costumer. Instead of standing in long waiting lines, customers can sit a little bit and receive some useful information about the company's services through digital signage and corporate television systems.
Any company or instftution, customer oriented, such as banks, government agencies, hospitals and clinics, pharmacies, post offices, telecommunication companies, hypermarkets, shopping services to citizens, etc... will improve their services and increase the image of the institution.
The Queue management software optimizes the waiting time for customers. and above all organize and manage the customers call in an efficient, fast and simple for any developer or business entity.
Touch screen KIOSK
■ 17 inch IR Touch Screen, ■ Wireless Connection ■ Cold Steel Cabinet ■ Power Supply: 110-240V 50m/60Hz ■ Inbuilt Industrial PC with Intel 2.41Ghz,2G Ram,500G HDD,6USB port,with WIndows OS ■ 80mmThermal Ticket printer with auto cutter ■ Inbuilt amplifer and 2 speaker
Ticket Calling Unit
■ Wireless & Wired connectivity ■ 21 buttons with following function: Call,Recall,Transfer,Callback and etc ■ Windows based application for ticket calling ■ Shows the calling queue number and waiting number of customer ■ User can select Call,Recall, Random Call, transfer,Login and Log out Counter Display
■ Wireless or Wired connection ■ 2 digits for counter number,4 digits for ticket number,with arrow for direction ■ 3.75 Dot matrix LED Counter Display with 8 digits
Waiting Area Display
■ Put the TV Display In your waiting area ■ multimedia advertising display with complete queue number information,also with your company logo and running text ■ progress of Tickets along with advertising videos for branding Customer Evaluation Terminal
■ Customer can rate the service level of the counter staff via this evaluation pad Report Management System
■ Our report system allows essential statistics to perform analysis and efficiency. ■ User performance Report ■ Counter Performance Report ■ Graphical Dashboard
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