Multifunctional Full Expendable Web Based Hospital Queue Management System

Web Based Bank/Hospital/Clinic Wireless Queue Management System Waiting Token Number Queuing System

Electronic Queue Management System 

Introduction 

These days it is very difficult task to manage the people queue in service-based offices. Queue/People Management System helps in assembling of the customers based on “first come first serve” principle. We have standard solution to address various market segments; additionally, we develop customized solution as per customer requirements.

Benefits:

Reduces customer wait and service time.
Increases Customer Satisfaction by 30%.
Zero irregular and haphazard queuing.
Ensures seamless customer journey & experience.
Increases performance statics and enhance control over the services.
Information of number of people entering the premises.
Information of Queue Length, Average Wait Time, Operator Idle Time and Total Wait Time.

Application Areas:

Banks
Restaurants
Airport & Airlines
Hospitals
Hiring
Stock Exchange
Service Centre
Government offices

Advantage with Shangxu:

Leading Access Control Solution Provider.
100% in-house designed Solution
Open-end Hardware Integration.
Huge satisfied customer base.
Fully expendable, scalable.
Flexible to integrate with 3rd Party software.

Queue Management System Feature

User Friendly kiosk machine issued paper slip to users on entering required details.
Paper slip contains his or her token number along with approximate waiting time.
Local Centralized server software manages the separate queue for different departments or services in single premises.
LED Display boards to show current serving token number.
Client software for operators to serve the people as per there queue token sequence.
Several type of reports generated for managerial purpose.
Hassle free people queue management making happy and well-managed work place.

The Complete Queue System consist of the following:

1. Ticket Dispenser : IR Touch Screen LCD Monitor+Industrial PC + 80mm Thermal Printer (All integrated into one unit)

2. counter calling pad terminal or counter computer which install the software call pad

3. Led/LCD Main Display(S) Screen In common waiting area.

4. Led/LCD Counter Displays Above Counter (Optional)

5. All units are interconnected by means of RS485 or wireless ways

Technical Specification For Ticket Dispenser

Queue Management System Software 

This system provides direct communication with the visitors/ customers by audio-visual means and acts as a user-friendly interface between the managing agents and customers.
Client software for agents to serve the people as per there queue token sequence.
Several type of reports generated for managerial purpose.
Hassle free people queue management making happy and well-managed work place.