Q: How about the quality of your products?
A: Our machines are manufactured strictly according to national and international standards, and we take a test on each equipment before delivery. You can also use Trade Assurance by Alibaba for product quality protection, on-time shipment protection and payment protection.

Q: How about the price?
A: We are manufactory, and we can give you lower price than those trade companies. Besides, customers from Alibaba can get a discount.

Q: Do you provide after-sale service?
A: Yes. The warranty period of our machines is one year, and we have a professional after-sale service team to promptly and thoroughly solve your problems.

Q: Do you provide equipment operation training?
A: Yes. We can send professional engineers to the working site for equipment installation, adjustment, and operation training. All of our engineers have passports.

Q: Can you test our samples?
A: Yes. You can send your samples to us for test and analysis.

Q: Do you provide beneficiation flow chart?
A: Yes. Our experienced engineers are specialized in designing process flow for various charcoal machines, including crusher,sawdust charcoal briquette machine ,dryer, carbonized furnace etc

Q: How do you make our business long-term and good relationship?
A:1. We keep good quality and competitive price to ensure our customers benefit ;

2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.