Our services
We deeply know that, excellent and effcient after-sales service is
an indispensable part for clients to achieve due benefits. To offer
most favourable and satisfactory service for wide clients, we
hereby solemnly promise:
1.professional technicians will be assigned to client's site to
give guidance in equipment installation and commissioning and hole
training class for operators;we also offer charge-free training in
our company for operators and maintenance personnel if requsted by
clients.
2.The equipments will be delivered accompanied with detailed
installation and operation manual and related information. Upon
client's request,we can also offer plant layout design by free of
charge.
3.All the equipments are offered with one year quality warranty.
within the warranty period, maintenance of equipment and
replacement of wearing parts are charge-free.Affer the guarantee is
expired, we offer long-term maintenance service and supply of parts
and components at cost price. Clinets Complaint: A speacias
round-clock fax will receive your complaints seriously. We will
response within 24 to 48 hours affer receiving your complaints by
phone call or going to site.
FAQ
1. Q: Are you a factory or trading company?
A: We are manufacturer. Our factory is Longway Carton Machinery
Manufacturer in China,that a professional manufacturer of many
kinds of carton box machinery,we focus on carton machinery for more
than 30 years. Our machinery high and stable quality is guaranteed
and our very competitive, for same quality machinery our price is
only 85-90% of our competitors
2. Q: Where is your company located? How can I visit there?
A: Our company is located in Dongguang County,Cangzhou City,Hebei
Province. We are near from Beijing/Tianjin city, only need 2/4
hours,We can arrange car to pick up from airport or hotel
3. Q: Do you have any working machine for us to visit?
A: Yes,We have running machine near our factory also in our city,
we can arrange visiting
4. Q: How is the warranty of the machine?
A: Our machines have ONE YEAR WARRANTY. And the engineers available
for overseas service.
5. Q:Is it safe on the payment for me as we are the first
cooperation?
A: We can do the trade assurance on Alibaba, which will guarantee
your products receiving, we also accept other safe payment way as
you want.
IF you are interested in Corrugated Cardboard Automatic Partition
Board Machine/Corrugated Carton Box Making Machine ,please feel
free to send us your inquiry, we promise to make the quotation for
you!
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