Luoshida Sensor (Dongguan) Co., Ltd.

FAQ
 

Relevant information about the service :

Shipping ways :
Our normal shipping way is internation express, such as DHL,FEDEX, TNT and so on;
When the gross weight is over 45kg, air trnasportation is also a good way for the customers to save some cost;
Sea transportation is also can be considered, but only appointed agent accetpable.

Payment term and delivery time :
1. Generaly speaking, 30% deposit in advance, balance paid before the shipping;
2. Sometimes the paypal payment method is also ok if the total amount is less than 500USD, such as sample fee;
3. Delivery time:
The sensors will be shipped out in 3 days when we receive the payment if we have stocks;
If no stocks, the delivery time will be 7-10days when we received the PO or deposit.

After-sales services :
1. The warranty period is 12 months
2. If we send the wrong parts to you, free replacement will be available
3. As for the installation of the parts. if you have any questions, please do not hesitate to contact us at any time.