1. Q:What's my order step?
A.: Choose models online or from our catalog firstly, then tell us.
B: We will offer quotation within 48 hours.
C: Due to quotation, you choose what you buy, send us order list.
D: We will make proforma invoice for you to check, if ok, arrange 30% deposit.
E: Once get deposit, we will start to arrange your order.
D: When goods ready, will let you know, arrange rest payment.
E: After full payment received, we can send goods to you by DHL, FEDEX, UPS, TNT, EMS.

2.Q:Will moissanite fade or change color over time?
A:No.There are no likely situations in which the color of moissanite will be when exposed to extreme heat from a jeweler's torch during jewelry repair,but with proper bench techniques there will be no lasting damage,and the return to its nomal color once it cools.

3.Q:Is moissanite resistant to scratching?
A:Yes.Moissanite is durable,tough and extremely resistant to scratching and abrasion.With a hardness of 9.25,moissanite is harder than all other gemstones except diamond.

4.Q:Do you accept OEM service?
A:Yes, we accept OEM,ca customized any designs based on your requirements.

5.Q:How can I get some sample for Wholesale price Free Shipping Loose Moissanite EF Diamond?
A:Contact us,but samples are not free of charge .

6.Q: Are you factory or wholesaler or trading company?
We're direct jewelry manufacturer, please check our infomation, it writes: Manufacturer.

7.Q: Why your production time so long, I have to wait about one month?
Dear customers, we're manufacturer, any factory not keep goods always in stock, if customers order, then we produce only.Only wholesalers or trading company sell stock goods, send to you in shorter time, but price quite higher than ours.

We believe our quality goods is worthy of your wating.