TimeWave Power Consumption Monitoring Device IoT Safe Smart Socket

• TRANSPORTATION AND STORAGE

Ammeters must be transported and stored under the original packaging conditions. Products shall not be severely impacted during transportation and unpacking, and shall be transported and stored according to GB / T 25480-2010 Basic Environmental Conditions for Instrument Transportation and Storage and Test Methods as stipulated in 2010. The products should be stored in the warehouse and placed on the platform frame. The stacking height shall not exceed five layers. No corrosive gases shall be present in the stored environment.

• WARRANTY PERIOD AND AFTER-SALES SERVICE

If the user complies with the transportation, storage and installation operation specifications, and the lead seal of the manufacturer is still complete.If there is a quality problem, our company is responsible for free repair or replacement within 18 months from the date of delivery the electricity meter.
During the whole life cycle of the products, our company implements "three guarantees" for all electricity meter products, providing necessary maintenance and services. Providing equipment wiring diagram and necessary technical documents and drawings. According to the requirements of users, provide necessary training for maintenance personnel and operators. Providing training materials, and update the software regularly and provide free upgrade.
After receiving the service request of the product user, our company will respond within 12 hours.