1. Q: Are you a factory or trading company?
A: We are the factory. For over 15 years, we have specialized in
manufacturing warehouse storage racks and various display stands. 2. Q: Where is your factory located?
A: It is located in Nanjing. 3. Q: What is your delivery time?
A: Our standard lead time is within 20 days, though this may vary
with order quantity and specific design requirements. 4. Q: What is the trade term?
A: We typically operate on EXW or FOB terms. Others are open for
negotiation. 5. Q: Could you produce according to customers’ design?
A: Certainly. We have extensive experience in producing custom
shelving solutions. 6. Q: Do you produce shelves with different kinds of materials?
A: Yes. While our products are predominantly metal, we also
incorporate materials like wood, titanium alloy, acrylic, and glass
for specific components or displays. 7. Q: What are main rack and add-on rack?
A: The key difference is the upright frame. A main rack includes
two uprights, serving as the starter unit. An add-on rack has one
upright and connects to the main rack to extend the system. For
instance, a 10-bay run against a wall would comprise 1 main rack
and 9 add-on racks. 8. Q: What is the manner of packing?
A: Shelves are typically flat-packed and secured with air bubble
film or stretch wrap inside standard export cartons. Alternative
packing such as wooden cases can be arranged as per client
requirements. | 
