Customer is our first priority Our contact person will do the best to deal with the problems our
customers encountered, in order to ensure our customers'
satisfaction and without any commitment from your side. An
introduction course has been planned for all the customers that buy
BOYU machines, we provide free technical support by means of phone
or mail. Also our customers can download operation and maintenance
videos from our website. We will provide some easily damaged parts of the equipment to
ensure the normal operation. If any quality problems such as design, manufacture, function or
procedure occur within the guarantee period, BOYU shall take full
responsibility and bear all the economic losses incurred. If any other quality problems occurs within the guarantee period,
BOYU shall provide online video service after receive the buyer’s
notice in 24 hrs. If any big quality problems occurs out of the guarantee period,
BOYU will also provide online video service after receive the
buyer’s notice in 48 hrs. BOYU will provide a lifetime favorable price to the buyer with the
materials and spare parts used in system operation, equipment
maintenance, and guarantee 7days courier door by door. |